BS
Barend S
1 reviews | Active since Jul 2015
13 May 2024, 19:12
Useless Builder's Warehouse
Do NOT even consider them installing a door! The contractor they use is USELESS! They cut the door skew and don't even have the tools to do the job! And they're on the phone constantly! FFS. Stay far away
Helpful (0)
Replies (13)0
Replies (13)
Builders Warehouse's replyOfficial
14 May 2024, 08:17Hi Barend,
Thank you for bringing this to our attention.
This does not normally happen they are always in point with their measurements. I am so sorry that you have gotten this bad service.
Let me have a look into this and I will get back to you as soon as I have any information. JF
Thank you for bringing this to our attention.
This does not normally happen they are always in point with their measurements. I am so sorry that you have gotten this bad service.
Let me have a look into this and I will get back to you as soon as I have any information. JF
Best regards,
Builders Warehouse's reply14 May 2024, 08:17
Official
Hi Barend,
Thank you for bringing this to our attention.
This does not normally happen they are always in point with their measurements. I am so sorry that you have gotten this bad service.
Let me have a look into this and I will get back to you as soon as I have any information. JF
Thank you for bringing this to our attention.
This does not normally happen they are always in point with their measurements. I am so sorry that you have gotten this bad service.
Let me have a look into this and I will get back to you as soon as I have any information. JF
Best regards,
BS
Barend S's updateReviewer Update
14 May 2024, 08:36They absolutely butchered the door. I'll have to get a new one and do it myself next time. I expect some form of compensation for this disaster!
BS
Barend S's update14 May 2024, 08:36
Reviewer Update
They absolutely butchered the door. I'll have to get a new one and do it myself next time. I expect some form of compensation for this disaster!
BS
Barend S's updateReviewer Update
14 May 2024, 08:38And the booking was for 10Am and they arrived 17:15 and left after 21:00!
BS
Barend S's update14 May 2024, 08:38
Reviewer Update
And the booking was for 10Am and they arrived 17:15 and left after 21:00!
Builders Warehouse's replyOfficial
14 May 2024, 08:39Was the door cut in-store or did the installation guys cut it on site? JF
Best regards,
Builders Warehouse's reply14 May 2024, 08:39
Official
Was the door cut in-store or did the installation guys cut it on site? JF
Best regards,
BS
Barend S's updateReviewer Update
14 May 2024, 08:40The latch doesn't even reach the door post. You have to lock it to keep it closed. They cut the door narrower for god knows what reason
BS
Barend S's update14 May 2024, 08:40
Reviewer Update
The latch doesn't even reach the door post. You have to lock it to keep it closed. They cut the door narrower for god knows what reason
Builders Warehouse's replyOfficial
14 May 2024, 08:43Did they cut the door on site? JF
Best regards,
Builders Warehouse's reply14 May 2024, 08:43
Official
Did they cut the door on site? JF
Best regards,
BS
Barend S's updateReviewer Update
14 May 2024, 08:56Yes
BS
Barend S's update14 May 2024, 08:56
Reviewer Update
Yes
BS
Barend S's updateReviewer Update
14 May 2024, 08:56Someone needs to come see this disaster
BS
Barend S's update14 May 2024, 08:56
Reviewer Update
Someone needs to come see this disaster
BS
Barend S's updateReviewer Update
14 May 2024, 08:56On site
BS
Barend S's update14 May 2024, 08:56
Reviewer Update
On site
BS
Barend S's updateReviewer Update
14 May 2024, 08:57We had to borrow them our dril and *****s to get the job done
BS
Barend S's update14 May 2024, 08:57
Reviewer Update
We had to borrow them our dril and *****s to get the job done
Builders Warehouse's replyOfficial
14 May 2024, 08:58Let me have a look into this for you and as soon as I have any information I will get in touch with you. JF
Best regards,
Builders Warehouse's reply14 May 2024, 08:58
Official
Let me have a look into this for you and as soon as I have any information I will get in touch with you. JF
Best regards,
BS
Barend S's updateReviewer Update
20 May 2024, 14:17Hi. The second carpenter did an excellent job! I was seriously impressed! Would like to use the same person when we change the front door as well. Thanks so much for all your help. Much appreciated
BS
Barend S's update20 May 2024, 14:17
Reviewer Update
Hi. The second carpenter did an excellent job! I was seriously impressed! Would like to use the same person when we change the front door as well. Thanks so much for all your help. Much appreciated
Builders Warehouse's replyOfficial
20 May 2024, 14:31I am so glad that your issue has been resolved. Please message us should you need help with anything else. JF
Best regards,
Builders Warehouse's reply20 May 2024, 14:31
Official
I am so glad that your issue has been resolved. Please message us should you need help with anything else. JF
Best regards,