1 reviews | Active since Dec 2016

07 Jan 2025, 09:44

Unruly staff

There is a lady called Vanessa at Wonderboom who deals with returns, the customer service I got from her was terrible, she sent me to the other till then when I was there she started screaming at me in front of everyone who was at the till and other people around If that's the treatment one gets in your shop then I am disappointed

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply07 Jan 2025, 10:40
Official
Hi Mosima,

Thank you for bringing this to my attention.

I'm sorry for the experience you've had and the service you received at our Wonderboom store.

I will have this matter escalated for you and I will keep you updated.

Kind Regards
SM.