Unreliable Delivery Service

I am writing to express my extreme dissatisfaction with the delivery service I received from Builders Warehouse. I placed an order on November 22, 2023, with a scheduled delivery date of November 27, 2023. However, as of 4 pm on November 27, I have not received my order, nor have I received any communication from Builders Warehouse about the delay.

This delay is unacceptable, as it has put my construction project on hold. I am now unable to proceed with the work I had planned for tomorrow, and I am unsure when I will be able to resume work.

I am particularly disappointed with the lack of communication from Builders Warehouse. I have not received any SMS or email updates about the status of my order, and I have been unable to get any useful feedback from anyone at customer service.