D
Dian

1 reviews | Active since Jun 2023

13 Nov 2023, 10:47

Unprofessional Service and Assistance

Searched a product online, found it and went to Builders Rynfield to purchase product as it is on special online. Staff was very unfriendly and not willing to assist and with the online special and simply stated they won't assist with the special in store.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply13 Nov 2023, 11:12
Official
Hi Dian, 

Thank you for bringing this to our attention. 

I am so sorry for the level of service you have received from our Rynfield branch as well as the inconvenience caused to you. 

I will inform store management of this and they will ensure correct measures get put it place. JF