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Elsie
1 reviews | Active since Mar 2025
02 Apr 2025, 12:58
Unhappy
I am not happy with the service at Alexandra Store, London Road. I have placed an order for delivery online and was promised that my order will be delivered first today, but until now no delivery have been made. I have my builders waiting for the material for 3 days now.
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
02 Apr 2025, 13:27Hi Elsie,
Thank you for bringing this to our attention.
I do apologize for the inconvenience caused to you and for the delay on your order.
Our delivery scheduling does not get done in store. It gets done by our courier company Value.
Our deliveries gets done between 8 till 5pm. If you have not received it after 5pm today please let me know. JF
Thank you for bringing this to our attention.
I do apologize for the inconvenience caused to you and for the delay on your order.
Our delivery scheduling does not get done in store. It gets done by our courier company Value.
Our deliveries gets done between 8 till 5pm. If you have not received it after 5pm today please let me know. JF
Builders Warehouse's reply02 Apr 2025, 13:27
Official
Hi Elsie,
Thank you for bringing this to our attention.
I do apologize for the inconvenience caused to you and for the delay on your order.
Our delivery scheduling does not get done in store. It gets done by our courier company Value.
Our deliveries gets done between 8 till 5pm. If you have not received it after 5pm today please let me know. JF
Thank you for bringing this to our attention.
I do apologize for the inconvenience caused to you and for the delay on your order.
Our delivery scheduling does not get done in store. It gets done by our courier company Value.
Our deliveries gets done between 8 till 5pm. If you have not received it after 5pm today please let me know. JF
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Elsie's updateReviewer Update
02 Apr 2025, 13:37Hi JF,
I was just informed that my delivery was made.
Thank you very much!
I was just informed that my delivery was made.
Thank you very much!
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Elsie's update02 Apr 2025, 13:37
Reviewer Update
Hi JF,
I was just informed that my delivery was made.
Thank you very much!
I was just informed that my delivery was made.
Thank you very much!
Builders Warehouse's replyOfficial
02 Apr 2025, 14:15I am so glad your order has been delivered. Should you need help with anything else please let me know. JF
Builders Warehouse's reply02 Apr 2025, 14:15
Official
I am so glad your order has been delivered. Should you need help with anything else please let me know. JF