RM
Regina M

1 reviews | Active since Oct 2019

11 Nov 2019, 10:10

Unbelievable

Unsatisfactory service , got an item on account ...had to return it without a slip however I was told the item doesn't exist ,the purchase was on account (makro card).

Builders Bedworthpark Vanderbijlpark/Vereeniging.

They will dismiss you and emphasis the we can't story.

The staff runs the store as per their moods and discretion...gets tips from the Evaton pity they out of stock and I am stuck now so get this sorted it's now costing me more to get help.

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply11 Nov 2019, 10:40
Official
Hi Regina, 

Thank you for your feedback. I tried calling, however, I am unable to reach you. 

I am sorry this has been your experience with us. No customer should have this happening to them when shopping in our store. 

I will look into this with our Branch manager to ensure we better the experience for you. 

Kindly note that I will contact you with feedback. 

If you need anything, please let me know. 

Regards, 

Athena
RM
Regina M's update11 Nov 2019, 10:51
Reviewer Update
Please call back.