TM
Trust M
1 reviews | Active since Aug 2025
15 Aug 2025, 08:41
Unauthorized use of my account balance
Builders Warehouse took ages to address my card problem, unprofessional and frustrating experience, zero customer care.
Helpful (0)
Replies (7)0
Replies (7)
Builders Warehouse's replyOfficial
15 Aug 2025, 09:18Hi Trust Msiza,
Thank you for getting in touch with us.
I am so sorry for the delay in your query to have it resolved.
Our team is working on it to have it resolved as soon as possible. JF
Thank you for getting in touch with us.
I am so sorry for the delay in your query to have it resolved.
Our team is working on it to have it resolved as soon as possible. JF
Builders Warehouse's reply15 Aug 2025, 09:18
Official
Hi Trust Msiza,
Thank you for getting in touch with us.
I am so sorry for the delay in your query to have it resolved.
Our team is working on it to have it resolved as soon as possible. JF
Thank you for getting in touch with us.
I am so sorry for the delay in your query to have it resolved.
Our team is working on it to have it resolved as soon as possible. JF
TM
Trust M's updateReviewer Update
15 Aug 2025, 09:24Thanks for your prompt response, I'm looking forward to a positive solution, because this has inconvenienced me a lot and has made me skeptical to using Builderwarehouse stores.
TM
Trust M's update15 Aug 2025, 09:24
Reviewer Update
Thanks for your prompt response, I'm looking forward to a positive solution, because this has inconvenienced me a lot and has made me skeptical to using Builderwarehouse stores.
Builders Warehouse's replyOfficial
15 Aug 2025, 09:57We will insure that all it will be resolved for you. JF
Builders Warehouse's reply15 Aug 2025, 09:57
Official
We will insure that all it will be resolved for you. JF
TM
Trust M's updateReviewer Update
15 Aug 2025, 10:04Thank you
TM
Trust M's update15 Aug 2025, 10:04
Reviewer Update
Thank you
Builders Warehouse's replyOfficial
15 Aug 2025, 13:43You most welcome. JF
Builders Warehouse's reply15 Aug 2025, 13:43
Official
You most welcome. JF
TM
Trust M's updateReviewer Update
10 Sept 2025, 20:40Still no response, ive been calling customer care and I'm not getting positive response..They all promise to check and call me back but they never do
TM
Trust M's update10 Sept 2025, 20:40
Reviewer Update
Still no response, ive been calling customer care and I'm not getting positive response..They all promise to check and call me back but they never do
Builders Warehouse's replyOfficial
11 Sept 2025, 08:23Hi Trust,
I will check this up for you and see what I can get for you. I am so sorry for this delay. JF
I will check this up for you and see what I can get for you. I am so sorry for this delay. JF
Builders Warehouse's reply11 Sept 2025, 08:23
Official
Hi Trust,
I will check this up for you and see what I can get for you. I am so sorry for this delay. JF
I will check this up for you and see what I can get for you. I am so sorry for this delay. JF