DR
Donovan R
1 reviews | Active since Dec 2009
29 Sept 2015, 14:45
Two days running no delivery of items purchased
Builders Warehouse is holding up my building contract because they do not deliver and make false promises. The items were supposed to be there yesterday and never arrived, and they were then promised to me this morning before 11am and still nothing!!!
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Replies (1)
Builders Warehouse's replyOfficial
29 Sept 2015, 15:13Hello donrobin,
Thank you for your feedback.
I'm sorry that our Fourways branch didn't deliver your stock on time.
I have spoken to the customer service manager who has advised that the truck has left for your site.
Please accept my apology for the delay on your delivery.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
I'm sorry that our Fourways branch didn't deliver your stock on time.
I have spoken to the customer service manager who has advised that the truck has left for your site.
Please accept my apology for the delay on your delivery.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Builders Warehouse's reply29 Sept 2015, 15:13
Official
Hello donrobin,
Thank you for your feedback.
I'm sorry that our Fourways branch didn't deliver your stock on time.
I have spoken to the customer service manager who has advised that the truck has left for your site.
Please accept my apology for the delay on your delivery.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
I'm sorry that our Fourways branch didn't deliver your stock on time.
I have spoken to the customer service manager who has advised that the truck has left for your site.
Please accept my apology for the delay on your delivery.
Regards,
Xoliswa Mkwananzi
Customer Service Agent