BN
Basani N
1 reviews | Active since Mar 2020
20 Mar 2020, 20:56
Treated unfairly
I have bought a daul solar gyser for R15000.got some plumber to install..only to find that it does not work for solar..the compay got solars supp**** by heat tech...went to complain. Then i was told to use one of their installers..guess what..he is not around makhado but his in thabazibini and polokwane...so it has to be extra responsibility to transport their so called technician. But when i was buying i was never informed about technicians.im stuck with their gyser and i feel i was treated unfairly..im scared of buying builders product
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
21 Mar 2020, 16:04Hi Basani,
Thanks for taking my call earlier.
As per our discussion, I'm sorry to hear the predicament you're in, none of our customers should have this sort of experience.
I want to reassure you that we do our best to give our customers great service and products you can rely on. I will be addressing this with our team and will remain in touch with you.
Please send through the details I requested earlier, I do my best to have this matter resolved in a prompt and effective manner.
Looking forward to your reply via email.
Regards,
Joshua
Thanks for taking my call earlier.
As per our discussion, I'm sorry to hear the predicament you're in, none of our customers should have this sort of experience.
I want to reassure you that we do our best to give our customers great service and products you can rely on. I will be addressing this with our team and will remain in touch with you.
Please send through the details I requested earlier, I do my best to have this matter resolved in a prompt and effective manner.
Looking forward to your reply via email.
Regards,
Joshua
Builders Warehouse's reply21 Mar 2020, 16:04
Official
Hi Basani,
Thanks for taking my call earlier.
As per our discussion, I'm sorry to hear the predicament you're in, none of our customers should have this sort of experience.
I want to reassure you that we do our best to give our customers great service and products you can rely on. I will be addressing this with our team and will remain in touch with you.
Please send through the details I requested earlier, I do my best to have this matter resolved in a prompt and effective manner.
Looking forward to your reply via email.
Regards,
Joshua
Thanks for taking my call earlier.
As per our discussion, I'm sorry to hear the predicament you're in, none of our customers should have this sort of experience.
I want to reassure you that we do our best to give our customers great service and products you can rely on. I will be addressing this with our team and will remain in touch with you.
Please send through the details I requested earlier, I do my best to have this matter resolved in a prompt and effective manner.
Looking forward to your reply via email.
Regards,
Joshua