Train your cashiers

The staff need some customer training. A recent trip there saw two men ignore the queue & jump the line heading to two different till points. Neither of the cashiers said a thing or directed the men away. You can't do anything about rude customers but you can train your staff to handle them. A must add a young guy did come over and apologised profusely while the cashiers looked blankly on. I couldn't help thinking he must clean up after their inadequacies often. #WIN