RR
Riaan R
1 reviews | Active since Jun 2015
28 Feb 2016, 10:44
This is a USELESS Branch
So I phone Builders Warehouse Table View Cape town to find out how the cost of a sheet of MDF, the receptionist answered the phone promptly but then the had to put me through to the specific department with NO answer, 3 Times in a row, so then I asked to speak to the manager, she put me through just to find the Manager does not have a phone with him! Then because their phones account for NO SERVICE, I got in my car and drove there just to find out they DO NOT HAVE STOCK, AS ALWAYS!!! Truly Pathetic!!!!!
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Builders Warehouse's replyOfficial
28 Feb 2016, 11:16Hello riaan86,
Thank you for your feedback.
I'm sorry for the service that you have received from our Tableview branch , I can assure you that this is not the type of experience that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve this matter for you. As a business we remain committed to ensuring that you, our valued customer have an exceptional shopping experience whether in store or when calling our store.
I have brought this matter to the relevant parties attention at our store for them to ensure that the corrective measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our Tableview branch , I can assure you that this is not the type of experience that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve this matter for you. As a business we remain committed to ensuring that you, our valued customer have an exceptional shopping experience whether in store or when calling our store.
I have brought this matter to the relevant parties attention at our store for them to ensure that the corrective measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Best regards,
Builders Warehouse's reply28 Feb 2016, 11:16
Official
Hello riaan86,
Thank you for your feedback.
I'm sorry for the service that you have received from our Tableview branch , I can assure you that this is not the type of experience that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve this matter for you. As a business we remain committed to ensuring that you, our valued customer have an exceptional shopping experience whether in store or when calling our store.
I have brought this matter to the relevant parties attention at our store for them to ensure that the corrective measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Thank you for your feedback.
I'm sorry for the service that you have received from our Tableview branch , I can assure you that this is not the type of experience that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve this matter for you. As a business we remain committed to ensuring that you, our valued customer have an exceptional shopping experience whether in store or when calling our store.
I have brought this matter to the relevant parties attention at our store for them to ensure that the corrective measures are put in place.
Have a wonderful day.
Regards,
Labeeqah Mallie
Best regards,