BM
Benny M

1 reviews | Active since Jul 2023

19 Dec 2024, 15:41

They called me 9am - 3:30 my order is still not delivered and they are not answering calls.

They called me 9am that they will be delivering my order. 3:30PM when i call to answer how far they are - No one answers the calls. I have tried calling *** as well the number they used to call me in the morning. It rings and rings. I tried calling for over 30min with no success.

0
Replies (5)
Builders Warehouse
Builders Warehouse's reply19 Dec 2024, 17:31
Official
Hi Benny, 

Thank you for bringing this to our attention. 

I am so sorry for there being no answer when you call.

Please could you send me you order number and I will look into this for you. JF 
Builders Warehouse
Builders Warehouse's reply20 Dec 2024, 09:14
Official
I will look into this for you. JF 
Builders Warehouse
Builders Warehouse's reply20 Dec 2024, 09:50
Official
Hi Benny, 

Trust you are well. 

Your order is scheduled to be delivered on the 23rd  of December 2024. Should you need anything else pleas let me know. JF 
BM
Benny M's update20 Dec 2024, 09:56
Reviewer Update
They should not have bothered calling me yesterday that they will bring in the stock - Now i had to ask someone to stay home all day long waiting for your people to deliver - I now have to reschedule with the guy that was supposed to come work.
Builders Warehouse
Builders Warehouse's reply20 Dec 2024, 10:11
Official
I understand you frustration and do apologize for the inconvenience. JF