KT
Kerry T

1 reviews | Active since Jan 2014

25 Jun 2015, 16:18

Theft on Premises

i went into Builders warehouse in Nandi Drive Durban and when i returned to my vehicle it had been broken into. various goods were taken and a large amount of money. when approached management they said they cannot help him as their camera only covers a portion of the parking area, he has requested CCTV footage and is still waiting for it. additionally when we spoke to the police in the area he has informed us this is not the first time this has happened at Builders Warehouse and they have warned them to rectify this problem and install a full rotating camera.. i think the lack of interest and feedback is totally unacceptable and with it being on their premises some urgency should take place!!!

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Replies (1)
Builders Warehouse
Builders Warehouse's reply25 Jun 2015, 16:27
Official
Hello KLT46,

We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.

I further wish to thank you for bringing this matter to our attention.

Kind Regards

Anericia Campbell
Customer Care Agent

Best regards,