1 reviews | Active since Jun 2018
The worst service ever
So it took 2 guys in the cutting section over an hour to cut a single square out of a board of shutterply (still waiting) There were only 2 customers ahead of me. Absolutely zero sense of urgency. Its beyond pathetic how a professional service could be so lax. I will never come back to this store and would advise others to stay clear of their cutting section, unless you have nothing better to do
Hi Didier,
Thank you for your feedback.
I'm sorry for the service that you've received regarding the cutting of your shutterply board. This is certainly not the type of experience we'd want you to have.
We take all concerns very serious and can assure you that your feedback will be fully investigated.
I've sent your information to our Cape Gate store and I'll follow up to have this matter resolved.
Once I've received feedback, I'll be in touch with you.
Regards,
Ivor
Hi Didier,
Thank you for your feedback.
I'm sorry for the service that you've received regarding the cutting of your shutterply board. This is certainly not the type of experience we'd want you to have.
We take all concerns very serious and can assure you that your feedback will be fully investigated.
I've sent your information to our Cape Gate store and I'll follow up to have this matter resolved.
Once I've received feedback, I'll be in touch with you.
Regards,
Ivor