The Joys of Doing Business in Africa. You don't have to care about the consumer.

Item: Builders Warehouse
Rating: 1
Author: JonP J

Builders Warehouse - you have de*****ed me of some monies. You refuse to acknowledge or respond, at a personal level, or even to emails. It's not the money, it's the principal. I thought I would use this platform to acknowledge you and how you engage loyal patronage. They say there is no such thing as bad publicity - and I guess that is your mantra too. Enjoy your time. Enjoy your privilege. Fact: what goes around, comes around.

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Replies (1)

Builders Warehouse's replyOfficial

18 Jul 2019, 15:05

Hi Jon,

Thank you for your feedback.

I'm sorry to hear the above and I can definitely understand where you're coming from, this is not the kind of experience we want our customers to have.

I will address the concerns you've mentioned above and will do my best to assist you with this.

I am aware that Cynthia from Glen Eagles are looking into this and I will follow up with her.

I will contact you once I have feedback.

Regards,

Athena

Builders Warehouse's reply18 Jul 2019, 15:05

Official