KZ
Kirsten Z

1 reviews | Active since May 2017

18 Jan 2020, 14:34

Thank you Norman

We purchased two aircons online from Builders Warehouse Fourways. One arrived with a electrical socket cover but we only picked this up when installing it. Thank goodness for Norman, the electrical manager, he helped us with a cover, no questions asked. Thank you Norman, we need people like you in Customer Service. What was going to be a negative review and turned into a positive thanks to your help.

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply20 Jan 2020, 10:02
Official
Hi Kirsten, 

That's fantastic. Thank you for your wonderful feedback. 

I'm glad to hear Norman has gone above and beyond to help you with what you needed. 

I will share this with the Branch Manager at Fourways so that Norman gets the recognition he deserves. 

If you need anything please let me know. 

Have a lovely day. 

Regards, 

Athena

KZ
Kirsten Z's update20 Jan 2020, 11:39
Reviewer Update
Thank you Athena. Sorry it arrived without a cover in the box and Norman was so fantastic he gave us one without any problems. What a great guy!
Builders Warehouse
Builders Warehouse's reply20 Jan 2020, 11:54
Official
You're welcome Kirsten. 

Have a lovely day. 

Regards, 

Athena