Terribly useless uninterested Staff

My experience started in the plumbing section, I needed to purchase a new seal for an outside tap. After walking through every in the plumbing section, unable to find a staff member to help, I found 4 gentleman standing together having a chat. When I approached them and asked if they could help, they just pointed in the direction of the plumbing manager. <br> I told him none of the staff were interested in helping me, he said \ok