Terrible Service on a Saturday afternoon

<p>On Saturday afternoon at around 17:30 I rushed over to Builder Warehouse in Fourways to quickly get some aerial cable so I could enjoy DSTV sitting outside. When we got there were directed to isle number 54 if I'm not mistaken where we would find aerial cable. After getting there and finding one to assist we asked someone to maybe send us an assistant. We were informed that 'Adries' woluld be sent through. After just a little wait, Andries showed up looking for unhappy. Maybe because of the time of day?</p> <p> </p> <p>Anyway we asked for assistance with 10metres of cable to which he just stared at us looking ****ed off before proceeding. We asked questions about the cable and joiners to which he seemed very irritated about. We then asked about how we should cut the cable in order to connect it to which he rep**** 'Don't you have pliers?' - We then said that we did not and asked very politely if he can assist while we were there. At this point he looked really upset and didn't seem inclined to assist at all. We asked very nicely again to which he rep**** 'That's extra work!'</p> <p>I am not sure if he imp**** that we should pay him for it or if he just wasnt prepared to do anything more than he was already getting paid for. Either way I was absolutely disgusted with his response and lack of interest to assist a customer and when I saw him take out a pliers from his pocket, I insisted that I would do it myself at home.</p> <p> </p> <p>To Builder Warehouse - You are a massive massive store that people enjoy visiting for many reasons. Do not employ anyone who would make any client feel unwelcomed or paint your store as being unfriendly or irritated with clients who need assistance. If your closing time in 6pm then as clients we expect to receive the sames service at 5:59pm as you would have given at 9am. Why should I have to come in and deal with miserable staff who just look like they hate their jobs enough not even care about going all out to assist!</p> <p> </p> <p>I'm not one to complain in a hurry but I have just taken the time at work to make aure that my unpleasant experience is shared with others. This means that I am extremely bothered by this.</p> <p> </p> <p>When I asked 'Andries' to confirm his name he responded with something like 'Matip' - Clearly trying to lie knowing that he had a possible complaint on his hands.</p>