bS
brian S

1 reviews | Active since Feb 2010

17 Apr 2015, 15:04

Terrible service, never any prices, never any stoc

I love Builders Warehouse, i shop there all the time. Its convenient for me to go to Builders express germiston as its close to where i live, but evrey time i go there i have a bad experience. <br> <br> There are never any prices on the shelves in front of the relevant product, and you can never find anyone to get a price, they are always out of stock on items they supposed to have, and the service is just pathetic.<br> <br> I have told the manager in the past that there are never any prices on shelf and half the time the wrong price is in front of the wrong product but a few months down the line the store is no better.<br> <br> Top management should realize this store could do so much better if these small issues were sorted out. I see people all the time, me included, pick something up they are interested in, have a look, no price, then they put it down and walk away. its terribly irritating.<br> <br> Please sort out your store, before there is no store to sort out!<br>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply17 Apr 2015, 15:22
Official
Hello brianswa,

We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.


Kind Regards
Nastassia Felix
Customer Care Agent