Terrible Service From Richards Bay branch

I ordered on the 29th April with expected delivery of 2-5 days. I called the contact centre on Friday last week and i was told my order will arrive on Monday 5/5/25. It didn't. No one bothered to tell me it's no longer coming and set new expectations. I spent 45 mins on the phone this morning because the Richards Bay branch wasn't answering. Eventually they did and they said they can only deliver tomorrow being Wednesday. How appalling!!!

The dispatch manager (Siya) **** and said he's tried to call me on Sunday and yesterday to arrange delivery. This is after i have been chasing your contact centre. Rakesh the branch manager managed to sort it out. Delivery has taken place however I still want evidence that i was called and you couldn't get hold of me. I also want to be compensated for loss of income for yesterday and today since I've had to take time off to wait for delivery.