1 reviews | Active since Feb 2010
Terrible Service & Attitude
Service is slow and unfriendly and people look at you as though you have not got the status to ask for assistance. The blinds/curtain department is appalling. They do not give the requisite advice for ordering and measuring and have the notices detailing measurement information hidden under fabrics so one cannot check one's self. The attitude is shocking, cold and very slow. I will never order from Builders again, I am now out of pocket a large sum of money whilst receiving a product that has no use to me. A failure to explain the differences in blind manufacture to me due to significant apathy and lack of interest in actually helping a customer and doing everything to make sure they go away satisfied. Well, this customer is FAR from satisfied.
Thank you for your feedback.
I'm sorry that your blinds were incorrectly manufactured.
With regards to our conversation, I have escalated your feedback to the Customer Service Manager who will investigate and contact you soon.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
I'm sorry that your blinds were incorrectly manufactured.
With regards to our conversation, I have escalated your feedback to the Customer Service Manager who will investigate and contact you soon.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
