NM
Nomsa M
1 reviews | Active since Jun 2012
30 Jan 2025, 17:19
Terrible service at Builders Warehouse Gezina
I am at Builders Warehouse as I am typing this message. I am incorrectly advised regarding collection at Woodlands stores. The worse part is that after waiting for long. I am now told there I cannot be assisted. The service is terrible!
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Builders Warehouse's replyOfficial
30 Jan 2025, 17:48Hi Nomsa,
Thank you for taking my call.
I'm sorry you've experienced this kind of service from us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will continue to liaise with our team in-store regarding the poles and we'll be in touch.
Kind regards,
AO
Thank you for taking my call.
I'm sorry you've experienced this kind of service from us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will continue to liaise with our team in-store regarding the poles and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply30 Jan 2025, 17:48
Official
Hi Nomsa,
Thank you for taking my call.
I'm sorry you've experienced this kind of service from us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will continue to liaise with our team in-store regarding the poles and we'll be in touch.
Kind regards,
AO
Thank you for taking my call.
I'm sorry you've experienced this kind of service from us.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I will continue to liaise with our team in-store regarding the poles and we'll be in touch.
Kind regards,
AO