Terrible service and incompetency.

09 Sept 2026, I went to builders in lambton i was assisted by Keke. he sold me a tap to my surprise, the box was open and I asked if all is complete in the box. to my surprise when i get home the accessories when incomplete. I called i spoke to P****tso (who said she's the manager, 10 Sept 2026 i had to go back to lambton from boksburg, to exchange and get the correct accessories and P****tso had a decency of telling me i need to check 1st of all i'm not a plumber to know what items need to be inside. builders must make sure the items are complete .im really dissapointed with the level of incompetency and arrogance received from the so called manager(P****tso) i'll never set my foot at builders.