1 reviews | Active since Nov 2016
Terrible Service
<p>Warehouse closed before closing time. I also confirmed with staff at the door and I was on time. Staff member prince. I feel it's unfair when the closing time is 6. And branch closes before that. Maybe cause they had a very busy day and don't want customers. I feel the outlet is convenient for me but service is unacceptable. </p>
Hi Terrance,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Terrance,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent