1 reviews | Active since May 2016

18 Feb 2025, 08:36

Terrible service.

The Sunward Park Boksburg branch service is truly poor and needs review. I purchased bricks and was sent to the back to collect ,upon arrival the security could not get any staff to help me .No one answered her when she called.I had to drive back and make a scene before i was helped. No manager on site on week ends and it shows. No manager =no accountability.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply18 Feb 2025, 09:18
Official
Hi Terrence,

Thank you for bringing this to our attention.

I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.

We'll ensure that the necessary steps are taken to better the experience for you.

We'll be in touch. JF