LM
Lusanda M

1 reviews | Active since Dec 2017

22 Dec 2017, 17:08

Terrible Experience

Terrible experience at Centurion today. First they sell me Extre Shade cloth at R638 when the price is R524. I wait for refund. No apology. Then they sell me 2 x 60 dm3 compost. I get outside they tell me it is out of stock but that I must wait. I wait and wait. The guy does not return. I return to the store to see supervisor. I am told 60dm3 is out of stock and that I must get a refund. Still no apology. I am now standing waiting for the refund. What a joke! I should have gone to Makro.

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply22 Dec 2017, 17:40
Official

Hi Lusanda,

Thank you for bringing this to our attention.

I'm sorry for the experience you've had at our Centurion store.

I am looking into the matter and will be in contact with you.

Regards,
Suhayfa Gabriels

Best regards,

Builders Warehouse
Builders Warehouse's reply22 Dec 2017, 17:40
Official

Hi Lusanda,

Thank you for bringing this to our attention.

I'm sorry for the experience you've had at our Centurion store.

I am looking into the matter and will be in contact with you.

Regards,
Suhayfa Gabriels

Best regards,