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Gcina Dumisa-Rygwelski

1 reviews | Active since Nov 2015

10 May 2025, 11:07

Terrible Delivery Service - Richards Bay Builders

I have sent numerous emails this weeks to which none have been acknowledged by the builders team nor the Richards Bay branch manager Rakesh.

0
Replies (5)
Builders Warehouse
Builders Warehouse's reply10 May 2025, 11:19
Official
Hi Gcina,

Thank you for bringing this to our attention.

We are sorry for the service you've received. This isn't the type of experience we want you to have as our customer.

This matter has been escalated and will be addressed accordingly.

Regards,
BB
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Gcina Dumisa-Rygwelski's update10 May 2025, 11:24
Reviewer Update
That's exactly what you rep**** and said on Wednesday. No action. Pathetic!
Builders Warehouse
Builders Warehouse's reply10 May 2025, 11:42
Official
Hi Gcina,

Thank you for your response.

We have responded to you via email with feedback.

Regards,
BB
GD
Gcina Dumisa-Rygwelski's update10 May 2025, 11:44
Reviewer Update
There's no email in my inbox. Why are you lying?
Builders Warehouse
Builders Warehouse's reply10 May 2025, 11:54
Official
Hi  Gcina,

I'm sorry the email isn't reflecting.

We have 2 email addresses listed for you, a Gmail and Yahoo address.

Please, can you confirm if this is correct?

Please let me know which is the correct email address and I will resend the information

Regards,
BB