DA
David A
1 reviews | Active since Feb 2022
14 Feb 2025, 15:39
Terrible customer service and goods.
Worst customer service in South Africa. I bought a ****eater with missing pieces and builders refuses to do any about it. I’ve waited a month and all I’ve got is, we will escalate it. Which clearly means nothing. Please all I want is what I paid for. Is that to much to ask??
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
14 Feb 2025, 15:43 Hi David,
Thank you for bringing this to our attention.
I do apologize for the defective product you have gotten as well as the inconvenience.
We pride ourselves on giving our customers the best products possible and I am sorry this was not the case.
I will escalate this matter as far as I can to have it resolved for you.
Regards,
SR
Thank you for bringing this to our attention.
I do apologize for the defective product you have gotten as well as the inconvenience.
We pride ourselves on giving our customers the best products possible and I am sorry this was not the case.
I will escalate this matter as far as I can to have it resolved for you.
Regards,
SR
Builders Warehouse's reply14 Feb 2025, 15:43
Official
Hi David,
Thank you for bringing this to our attention.
I do apologize for the defective product you have gotten as well as the inconvenience.
We pride ourselves on giving our customers the best products possible and I am sorry this was not the case.
I will escalate this matter as far as I can to have it resolved for you.
Regards,
SR
Thank you for bringing this to our attention.
I do apologize for the defective product you have gotten as well as the inconvenience.
We pride ourselves on giving our customers the best products possible and I am sorry this was not the case.
I will escalate this matter as far as I can to have it resolved for you.
Regards,
SR