Terrible Customer Service

Hi Gary,

Thanks for taking my call yesterday.

I am really sorry to hear the experience you had at our store, none of our customers deserve an unpleasant shopping experience. I can reassure you that as a business, that we strive to give our customers the best service.

I have addressed your concerns with our team and will remain in contact with you until they have been resolved. I will also ensure that you receive feedback on the way forward.

Thanks for making us aware of this, I will remain in contact with you. 

Regards,
Joshua