Terrible after sales and services from sales

Hi Heinrich,

Thank you for your feedback.

I'm sorry for the service that you've received from our Constantiaberg store. This is certainly not the type of experience we'd want you to have.

We take all concerns very seriously and can assure you that your concerns will be investigated.

I'll address the matter with the relevant department and once I've received any feedback, I'll revert back to you.

Regards,

Ivor