BJDC
BAREND JOHANNES DE CLERCK

1 reviews | Active since Jan 2019

14 Sept 2023, 15:36

Terrible!

Builders Warehouse Newmarket, please sort out your beyond terrible customer service! You cannot even call me to let me know that my goods will not be delivered on the scheduled day? Had to take a day off work and now you "don't have stock"? But you are showing more than enough stock on-line! Should I smell there is a problem? You have a phone! Let me know!! FFS!!

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply14 Sept 2023, 15:44
Official
 Hi Barend,
 
 I'm sorry that you weren’t contacted with regards to an update and for the service received.
 
 I can certainly understand your frustrations.
 
 Please allow me to follow up on this for you and I will keep you posted.
 
 Kind Regards
 KD 
Builders Warehouse
Builders Warehouse's reply21 Sept 2023, 15:34
Official
 Hi Barend,
 
 How are you? 
 
 The store advised that you have received your item and I just wanted to confirm is this is correct?
 
 I look forward to your reply.
 
 Kind Regards 
 KD