PP
Priya P
1 reviews | Active since Jan 2012
08 Mar 2015, 14:47
Substandard concrete washtub legs
I purchased a concrete washtub with legs on 28/01/2015 from Builders Warehouse, Durban. This was delivered the next day and on 2/2/2015 my builder was installing the washtub. As soon as the tub was placed on the legs, the legs broke into 3 pieces each. I called the local branch and no legs were available. My builder improvised and bought bricks to build legs. Sanjay Dukhi called me back that afternoon and I emailed him pics of the broken legs. He said he would get in touch with the supplier and let me know re a partial refund. I have not heard from him as yet.
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Replies (1)Builders Warehouse's replyOfficial
08 Mar 2015, 14:54Hello Rubicon,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
Builders Warehouse's reply08 Mar 2015, 14:54
Official
Hello Rubicon,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
