PI
Petre I
1 reviews | Active since Jan 2015
14 Dec 2018, 09:59
Struggling to get my money back for stock not suppied
I paid online R998 Order number: ********** 916 for trim tech 2000W electric chain saw. But they could not supply it. This was on Sunday the 9th of Dec. A guy whose name is Rolphy contacted me and said will refund the money. 5 days later I still don't have the money in to my account. Keep on calling and sending emails. Still not sorted out. Wasting my time.
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Builders Warehouse's replyOfficial
14 Dec 2018, 10:42Hi Petre,
Thank you for your feedback.
I'm sorry to hear that you've not received your refund as yet. This is certainly not the type of experience we'd like you to have and can assure you that your concerns will be investigated.
I'll be in contact with you to confirm which store you've purchased from and the order number.
We appreciate your patience in this matter.
Regards,
Ivor
Thank you for your feedback.
I'm sorry to hear that you've not received your refund as yet. This is certainly not the type of experience we'd like you to have and can assure you that your concerns will be investigated.
I'll be in contact with you to confirm which store you've purchased from and the order number.
We appreciate your patience in this matter.
Regards,
Ivor
Builders Warehouse's reply14 Dec 2018, 10:42
Official
Hi Petre,
Thank you for your feedback.
I'm sorry to hear that you've not received your refund as yet. This is certainly not the type of experience we'd like you to have and can assure you that your concerns will be investigated.
I'll be in contact with you to confirm which store you've purchased from and the order number.
We appreciate your patience in this matter.
Regards,
Ivor
Thank you for your feedback.
I'm sorry to hear that you've not received your refund as yet. This is certainly not the type of experience we'd like you to have and can assure you that your concerns will be investigated.
I'll be in contact with you to confirm which store you've purchased from and the order number.
We appreciate your patience in this matter.
Regards,
Ivor