Store of ****mers

I am so angry with the incompetence of builders warehouse in New Market alberton. On the 25 January 2024 I bought 40 pavers online and received an sms that they were ready for collection since I ddnt want to drive for nothing I enquired on the support line and to my shock I was told their system indicates that the pavers will be ready on the 9 February 2024. When I tried to fone the store its never picked up and the call just ends. On the same day the support centre finally managed to get through to the store and they had confirmed they have less 13 pavers on sight and that they will.order and fond out when they will be available. Today on the 28 January 2014 i yet again receive an sms confirming my collection I then decided to go and find out stil no pavers ,money taken n no way forward. I then decide to cancel the order so that I can buy the ones in abundance. They tell me it will take 30 minutes when it's RCS but 48 hours and above when it's EFT. Good enough I left because I had no business in town besides the store. I get home and open my builders profile only part of the sale was canceled around R960 was refunded instead of R1600. I am so angry because It seems I wasted my time energy and fuel. I am not going back to that store I just want the complete refund. I loath builders new market because I even had to ask a neighbor to look after my toddler so that I sort their mess. Can I just get my full refund asap. ORDER NUMBER:***. I'm utterly disgusted by their online service. Store of ****mers selling out of stock material with no contingency plan. They actually deserve no star.