Stock ordered and not delivered. Manager and staff cannot explain why
I ordered blinds from the boksburg branch and it has been over 2 months that i havent received them instead keep getting told the lady from that department is off. Utterly terrible service even the manager doesnt know anything that is happening in the store and even when delivered the first time the measurements were incorrect. I would like my money back as i have lost faith in builders
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Replies (3)
Builders Warehouse's replyOfficial
08 Sept 2020, 14:00Hi Mamello
I'm so sorry to hear what has happened with regards to your blinds.
I can certainly understand your concerns and frustrations and I would like to follow up on this for you. Can you please private message me your invoice number as well as your email address and contact number so that I can follow up?
Kind Regards
Kurt
I'm so sorry to hear what has happened with regards to your blinds.
I can certainly understand your concerns and frustrations and I would like to follow up on this for you. Can you please private message me your invoice number as well as your email address and contact number so that I can follow up?
Kind Regards
Kurt
Builders Warehouse's reply08 Sept 2020, 14:00
Official
Hi Mamello
I'm so sorry to hear what has happened with regards to your blinds.
I can certainly understand your concerns and frustrations and I would like to follow up on this for you. Can you please private message me your invoice number as well as your email address and contact number so that I can follow up?
Kind Regards
Kurt
I'm so sorry to hear what has happened with regards to your blinds.
I can certainly understand your concerns and frustrations and I would like to follow up on this for you. Can you please private message me your invoice number as well as your email address and contact number so that I can follow up?
Kind Regards
Kurt
's updateReviewer Update
08 Sept 2020, 15:14I trust and hope this matter will be resolved. If this is the case then rather not sell blinds as i keep getting told its a different supplier and you have no control. I also don’t understand how managers internally havent been able and that the staff can stay absent without anyone being aware and no one can assist till that person returns to work. Looking forward to your reply
's update08 Sept 2020, 15:14
Reviewer Update
I trust and hope this matter will be resolved. If this is the case then rather not sell blinds as i keep getting told its a different supplier and you have no control. I also don’t understand how managers internally havent been able and that the staff can stay absent without anyone being aware and no one can assist till that person returns to work. Looking forward to your reply
Builders Warehouse's replyOfficial
08 Sept 2020, 16:50Hi Mamello
Thank you for the above information.
I've had the matter escalated and we will remain in touch with you.
Regards
Kurt
Thank you for the above information.
I've had the matter escalated and we will remain in touch with you.
Regards
Kurt
Builders Warehouse's reply08 Sept 2020, 16:50
Official
Hi Mamello
Thank you for the above information.
I've had the matter escalated and we will remain in touch with you.
Regards
Kurt
Thank you for the above information.
I've had the matter escalated and we will remain in touch with you.
Regards
Kurt