Still in the dark.
I have previously sent in my dissatisfaction with not only the product but also the after sales service received from Builders Warehouse. I have been contacted twice by Cliff from Builders stating he will return the nonfunctioning battery to my home and I can buy a new one for R2800.00. I am not financially positioned to do this and would never have purchased a product that would last only a few months. Kirk did contact me and stated he would follow up, the only action was Cliff calling to say he would deliver the old battery and I could buy a new one. I am in the worst position imaginable, as I spent R5750 on an inverter, and we are still experiencing electrical outages any joy that this situation would be alleviated has been destroyed by Builders Warehouse. Please Help. Lesley Smith
The store has advised that they have made contact with you on more than one occasion to arrange the delivery.
They have advised that you have refused to have the item delivered back to you.
Unfortunately we are unable to assist further as the item falls out of its warranty and is therefore chargeable.
Please let us know a convenient day this week to deliver your unit.
Kind Regards
KD
The store has advised that they have made contact with you on more than one occasion to arrange the delivery.
They have advised that you have refused to have the item delivered back to you.
Unfortunately we are unable to assist further as the item falls out of its warranty and is therefore chargeable.
Please let us know a convenient day this week to deliver your unit.
Kind Regards
KD