JM
Jacoline M

1 reviews | Active since Aug 2023

28 Oct 2025, 09:03

*****sters at Builders

The company is refusing to refund me money held in a building account even after I’ve comp**** with all their refund requirements. They’ve been saying the refund is being processed since June and to this date no refund has been made and they’re not responding to my emails or calls .Marshall Amos is a pathetic **** based in the customer service department working with Billionda and Enrico Cupido

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply28 Oct 2025, 09:07
Official
Hi Jacoline,

Thank you for getting in touch with us.

I'm sorry for the service you've experienced and that you haven't received your refund.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch. 

Kind regards,
AO
JM
Jacoline M's update28 Oct 2025, 10:46
Reviewer Update
You’ve never gotten in touch even before. You guys are just pathetic people and don’t even understand what customer service means
Builders Warehouse
Builders Warehouse's reply28 Oct 2025, 10:56
Official
Hi Jacoline,

I'm sorry for the service you've received.
We'll follow up on this and we'll be in touch. 

Kind regards,
AO