*****ing money

<p>On the 21st of December I went to Builders Express at Wonderpark and paid with my credit card. the system did not respond and the system was switched off and my credit card was swiped again. I was concerned that the money will go off twice from my account and the manager told me that I can bring my bankstatement if I saw that the amount went of twice from my credit card, and they will correct it immediately. I went home and saw that indeed the amount went off twice. Went back to Builders Express and they had a big issue as the manager was on leave and they first need to do an investigation. Its been more than a week now and no response and everybody is on leave. I spoke to a Thembi and the manager was Hans. Why do I need to wait if they are *****ing my money. It was not my mistake, they have my slip with my bank statement, so they have the proof. I am taking this further if I do not get my refund asap!!</p>