GD
Graeme D
1 reviews | Active since Aug 2012
28 Jan 2020, 13:57
Staff unhelpful and just get in the way
Terrible service at Builders Fourways. The staff are so busy talking to each other in little groups that they actually get in the way. They have no intention of helping you and any requests for assistance are viewed as interrupting their private chats. Keep the tellers and offload the rest, in my view!
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
28 Jan 2020, 14:15Hi Graeme,
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you in our BWH Fourways store. This experience has been an unpleasant one and needs to be addressed to ensure we better the service for you.
I will contact our Branch manager so that this matter is handled accordingly and the necessary changes made.
You can reach me any time and If you need anything please let me know.
Have a lovely day.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you in our BWH Fourways store. This experience has been an unpleasant one and needs to be addressed to ensure we better the service for you.
I will contact our Branch manager so that this matter is handled accordingly and the necessary changes made.
You can reach me any time and If you need anything please let me know.
Have a lovely day.
Regards,
Athena
Builders Warehouse's reply28 Jan 2020, 14:15
Official
Hi Graeme,
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you in our BWH Fourways store. This experience has been an unpleasant one and needs to be addressed to ensure we better the service for you.
I will contact our Branch manager so that this matter is handled accordingly and the necessary changes made.
You can reach me any time and If you need anything please let me know.
Have a lovely day.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry this has happened to you in our BWH Fourways store. This experience has been an unpleasant one and needs to be addressed to ensure we better the service for you.
I will contact our Branch manager so that this matter is handled accordingly and the necessary changes made.
You can reach me any time and If you need anything please let me know.
Have a lovely day.
Regards,
Athena