JvdB
Johan van der Bergh
1 reviews | Active since Mar 2012
21 Dec 2015, 13:25
Staff at BW Strubens Valey gives great Service
I recently bough a 4000 maxi bricks from Builders warehouse in Strubens valley. Due to short deliveries, they were not able to deliver the full 4000 as requested. When I queried this and ask for assistance as the delivery was important, the manager went out of his way to get the bricks from another store and delivered the very next day. I think that is what is called good service - not just accepting things as they are but rather doing something to remedy the situation. Well done and thanks for the good service. Tks
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Replies (1)Builders Warehouse's replyOfficial
21 Dec 2015, 14:16Hello joe069,
Thank you for your feedback.
I am pleased to hear about the great service that you have received from our branch, I have escalated your compliment to our customer service manager at the store
Have a wonderful day.
Regards,
Labeeqah Mallie
Builders Customer Contact Centre Agent
Thank you for your feedback.
I am pleased to hear about the great service that you have received from our branch, I have escalated your compliment to our customer service manager at the store
Have a wonderful day.
Regards,
Labeeqah Mallie
Builders Customer Contact Centre Agent
Builders Warehouse's reply21 Dec 2015, 14:16
Official
Hello joe069,
Thank you for your feedback.
I am pleased to hear about the great service that you have received from our branch, I have escalated your compliment to our customer service manager at the store
Have a wonderful day.
Regards,
Labeeqah Mallie
Builders Customer Contact Centre Agent
Thank you for your feedback.
I am pleased to hear about the great service that you have received from our branch, I have escalated your compliment to our customer service manager at the store
Have a wonderful day.
Regards,
Labeeqah Mallie
Builders Customer Contact Centre Agent
