SOUTHGATE BEX SELLING OLD AND INCOMPLETE PACK ITEMS

On Sunday, the 10th, few minutes before Southgate BEX closed for the day, I walked in hurried and looking to purchase a toothpaste holder that is mounted on the wall. I paid 259.00 On Wednesday, my Son came home to assist me by drilling the wall and install the item, to his amazement he said "Mama, this old thing that you bought must include a tumbler" I only read the torn label and description, and realised that, veven Rethabile, the Cashier whom is her responsibility to have advised me that, this item is incomplete and go look for a complete one did not but billed me anyway I hope Mr Jonathan Molapo, Massnart SA CEO will address this matter accordingly.

The Onus is on the service provider to ensure that they sell complete and new items.

My recourse is that I need a FULL refundi now have to waste my valuable time and petrol by driving back to BEX Southgate to return the item