So disappointed..

I'm just seriously disappointed in Builders Warehouse Strubensvalley-a store I held in high esteem. On the 2nd of December I put in an order for blinds-bright eyed and excited about my home taking shape after weeks of renovations. Yesterday (after waiting for almost three weeks), I was informed my blinds were ready for collection. Excited I was that my home would look great on Christmas day-only to discover they got the colour scheme wrong (which was clearly written on the order form). You can imagine my dismay-a few days before Christmas. The Manager and staff on duty (Cliffie and Musa-quick and very helpful)-but all the while my heart is torn.. All I got was a "we apologise mam"-that's it. I feel terribly let down.. Having supported Builders Warehouse with all my purchases of rhino lite; paint; tiles; door handles; frames the works (thousands of Rands to redo my entire house).. the Final touch would've have been my blinds-now my main dining room windows (where I'm expected to entertain guests), is left undressed :( Walking away from the store yesterday-I couldn't help but feel seriously depressed-I wanted to burst into tears. Some may laugh-but something as 'trivial' (you may think) as blinds.. just dampened my festive spirit. As I walked away I wondered whether I deserved some form of compensation-I answered my questioned very quickly with an after thought-"I guess I am not a worthy customer".