LF
Leon F

1 reviews | Active since Dec 2017

06 Dec 2017, 10:58

Slow service at Builders warehouse Strubensvalley

The service at Builders warehouse Strubensvallet is getting worse by the day. The staff will stand and chat amongst each other and not pay attention to customers. The staff at the collection point at the back is even worse. I had to point out that they were loading the wrong stock, and that after I had to wait forever for someone to assist.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply06 Dec 2017, 11:32
Official

Hi Leon

Thank you for taking the time to write to us.

I’m sorry that you weren’t assisted when visiting our StrubenVally store and for the overall service.

I’ve escalated this with the branch manager at store and we will revert with feedback.

My apologies again for the inconvenience caused.

Kind Regards

Kurt Damons