KR
Kyle R
1 reviews | Active since Dec 2011
06 May 2020, 16:33
Shouldn't have an online store
They shouldn't even have an online store. Absolutely pathetic website (it's just not user friendly) and they list products as "in stock" but when you phone in to enquire about your order they say they have no stock! Honestly this isn't rocket science. Probably have really poor management. Paid for stuff I'm not getting which is *****ing right?
Helpful (0)
Replies (2)0
Replies (2)
Builders Warehouse's replyOfficial
06 May 2020, 17:02Hi Kyle,
Thanks for bringing this to our attention.
I'm sorry to hear the experience you had, online shopping is supposed to be easy and friendly to use. We don't take your feedback lightly at all, we understand that it has affected your journey with us.
Allow us to address this with our team, this will be looked into and we will ensure you receive feedback regarding the way forward. If you have any other concerns please feel free to let us know.
Thanks for making us aware of your concerns, we will remain in touch with you.
Regards,
Joshua
Thanks for bringing this to our attention.
I'm sorry to hear the experience you had, online shopping is supposed to be easy and friendly to use. We don't take your feedback lightly at all, we understand that it has affected your journey with us.
Allow us to address this with our team, this will be looked into and we will ensure you receive feedback regarding the way forward. If you have any other concerns please feel free to let us know.
Thanks for making us aware of your concerns, we will remain in touch with you.
Regards,
Joshua
Builders Warehouse's reply06 May 2020, 17:02
Official
Hi Kyle,
Thanks for bringing this to our attention.
I'm sorry to hear the experience you had, online shopping is supposed to be easy and friendly to use. We don't take your feedback lightly at all, we understand that it has affected your journey with us.
Allow us to address this with our team, this will be looked into and we will ensure you receive feedback regarding the way forward. If you have any other concerns please feel free to let us know.
Thanks for making us aware of your concerns, we will remain in touch with you.
Regards,
Joshua
Thanks for bringing this to our attention.
I'm sorry to hear the experience you had, online shopping is supposed to be easy and friendly to use. We don't take your feedback lightly at all, we understand that it has affected your journey with us.
Allow us to address this with our team, this will be looked into and we will ensure you receive feedback regarding the way forward. If you have any other concerns please feel free to let us know.
Thanks for making us aware of your concerns, we will remain in touch with you.
Regards,
Joshua
KR
Kyle R's updateReviewer Update
06 May 2020, 17:29Hey Thanks Joshua
If the items are not available tomorrow. Please just refund me and let me get it from another hardware store.
If the items are not available tomorrow. Please just refund me and let me get it from another hardware store.
KR
Kyle R's update06 May 2020, 17:29
Reviewer Update
Hey Thanks Joshua
If the items are not available tomorrow. Please just refund me and let me get it from another hardware store.
If the items are not available tomorrow. Please just refund me and let me get it from another hardware store.