DI
David I
1 reviews | Active since Nov 2013
25 Apr 2015, 12:20
Shocking Service and Overcharging
My wife and I went to Builder's Warehouse last weekend to get some backing board for a cupboard she is fixing up and repairing. We gave the salesperson the measurements of the board we wanted to be cut, only to be told that it would be ready in \2 or 3 days". So"
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Builders Warehouse's replyOfficial
25 Apr 2015, 12:30Hello aviddiviner,
It is with concern that I read about your experience at our City Store and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place.
I further wish to thank you for taking the time to bring this matter to our attention.
Kind regards,
Xoliswa Mkwananzi
Customer Service Agent
It is with concern that I read about your experience at our City Store and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place.
I further wish to thank you for taking the time to bring this matter to our attention.
Kind regards,
Xoliswa Mkwananzi
Customer Service Agent
Builders Warehouse's reply25 Apr 2015, 12:30
Official
Hello aviddiviner,
It is with concern that I read about your experience at our City Store and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place.
I further wish to thank you for taking the time to bring this matter to our attention.
Kind regards,
Xoliswa Mkwananzi
Customer Service Agent
It is with concern that I read about your experience at our City Store and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place.
I further wish to thank you for taking the time to bring this matter to our attention.
Kind regards,
Xoliswa Mkwananzi
Customer Service Agent