Shocking service

Did in store purchase 21 Oct and asked for all goods to be delivered Monday 23 to which lady said fine. Got home later to find that the discount was not app**** for special. My wife went back on Sunday 22Oct to rectify matter and in the process the delivery of said special price items were removed from our delivery . Monday passed by with no delivery and upon numerous calls to call centre I was told that delivery could be any time between 08h00 and 18h00 with attitude. Tuesday 24 I went into store and explained this situation to Yusuf the manager at Constantiaberg branch and was assured that delivery would take that day and it finally arrived at 15h00. Upon checking all the items today 25 October the carpenter pointed out that 2 of the hollow doors are warped. I once again called the call centre who also cannot get through to the branch to inform them of the issue with doors. The call centre lady assured me that she would call back within 1 hour but have not heard anything after 2 hours. Please advise