Shocking customer service

Item: Builders Warehouse
Rating: 1
Author: Margaret M

Been waiting six weeks for a refund of R10,000. Emails not answered by the lady responsible Sophia Jack's at Head Office. She needs to be fired 🤬🤬🤬🤬

Helpful (0)

Replies (1)

Builders Warehouse's replyOfficial

26 Apr 2024, 08:45

Hi Margaret,

Thank you for bringing this to our attention.

I am sorry that you haven't received your refund yet and that your emails are not being answered.

I will have the matter escalated.

Regards,
SR

Builders Warehouse's reply26 Apr 2024, 08:45

Official

Hi Margaret,

Thank you for bringing this to our attention.

I am sorry that you haven't received your refund yet and that your emails are not being answered.

I will have the matter escalated.

Regards,
SR