1 reviews | Active since Apr 2014
<p>Builders warehouse and RCS cards have just lost a valuable customer in me. In July I paid up my balance and I even paid extra amount by some R300 but now I am being charged by the company a service fee because I have credit showing in my account how ridiculous is that!!</p> <p> </p> <p>I feel this is **************** the company should be rewarding me for being a great customer not robbing me of my hard earned money!! I will inform everyone I know never to open an account with Builders warehouse!</p> <p> </p>
Hi Monica
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to management for it to be looked into.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
Hi Monica
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to management for it to be looked into.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Best regards,
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