BT
Barend T
1 reviews | Active since Jan 2013
13 May 2016, 11:51
Shelf to Till price *****
It seems that it has become the norm at Builders Warehouse, for items to undergo a price increase from the shelf to the till. Not isolated to only Builders Warehouse North Riding, it is a common occurrence in all Builders Warehouse stores in Gauteng. Bringing it under management's attention, only result in hearing some worthless story about they cannot check every single price. Meantime, they raking in the additional money from unwary costumers. When will this come to an end?
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Builders Warehouse's replyOfficial
13 May 2016, 13:46Allow me to apologize for the poor service experienced at our Northriding store. This is definitely not the type of experience, we want our customers to have! I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind regards
Bronwynne Nel
Builders Warehouse's reply13 May 2016, 13:46
Official
Allow me to apologize for the poor service experienced at our Northriding store. This is definitely not the type of experience, we want our customers to have! I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind regards
Bronwynne Nel