Shame on Builders Warehouse Strubens Valley

Bought Melamine board and had it cut and edged by them. Cuts is chipped, edging a disaster as it is not finished, uneven and already coming loose and we have just received the boards (64 pieces) and not even fitted to the job yet. Lady manning the phone is no help at all as she does not understand what the problem is. Tried to get hold of the Manager but it seems everybody there are trying to avoid me speaking to him.